Support & Operations

New Age Holdings leverages its industry best practices and enterprise IT and communications expertise to offer customized IT support, operations and management services reflecting rigorous service-level requirements and performance-based Service Level Agreements (SLA). These services, which allow public and private-sector organisations to focus on their core mission responsibilities while maximizing ROI on their IT and communications infrastructure investments, include:

• Comprehensive NOC management and support
• Security and intrusion detection
• Server, email and web hosting
• Seat management
• 24/7 help desk
• Remote and onsite preventive and remedial maintenance
• Configuration and asset management
• Technology refresh
• Applications software integration and maintenance